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Curriculum Vitae
Mark Allen
369 B Third St, Suite # 320, San
Rafael, CA 94901
415-717-2823
Summary of Qualifications
• Over thirty years experience in all areas of automotive repair &
inspection
• A.S.E. Certified Master Automobile Technician
• A.S.E. Certified Master Collision Damage and Paint Refinish Technician
• A.S.E. Certified Collision Damage Appraiser
• I.A.A.A. Certified Vehicle Appraiser
• Factory Certified Master Honda and Volkswagen Technician
• Factory Trained in Porsche, Audi, Isuzu, Toyota, Nissan, and Ford
• Experienced Shop Manager, Service Advisor and Shop Foreman
• Experienced Retail Sales – Advertising – Marketing – Sponsorships
• Experienced Radio Talk Show Host – Producer – Writer – Director
• Experienced Author – Scottsdale Tribune – New Times – Various Articles
• Experienced in many Computer Applications – Software – Hardware –
Networks - Internet
• Experienced Inspector / Adjuster / Appraiser:
•
Mechanical Breakdown, Cause of Failure Determination
• Body and
Paint, Lease Returns, Used Cars Buyers Inspections
• Vehicle
Condition Reports, Better Business Bureau Arbitration
•
Experienced Legal Expert Witness, Cash / Diminished Value Appraisals
• Ford ESP
Claims Inspector
• General
Motors GMPP Claims Inspector
• Nissan /
Infiniti Warranty Paint Claims Inspector
• Toyota /
Lexus Certified Used Vehicle Inspector
Education
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International Automotive
Appraisers Association
Montvale, NJ |
Vehicle Appraisal
Certification
Certificate
2005 - 2006 |
International Automotive
Appraisers Association
Scottsdale, AZ |
Auto Appraisal Industry Conference
Russo & Steele Auction Seminar
2005 |
Nissan Motor Corp.
Costa Mesa, CA.
Pleasanton, CA |
Factory Mechanical & Paint
Inspection Training
1996 - 1997 |
Toyota Motor Sales Corp.
San Ramon, CA. |
Factory Certified Used Car
Inspection Training - 1996 |
American Honda Motor Co., Inc.
Aurora, CO; Los Angeles, CA
French Camp, CA |
Factory Service Training Master
Technician
1992 - 1995 |
Porsche Cars North America, Inc.
Reno, NV |
Factory Service Training
1991 |
Volkswagen United States, Inc.
Culver City, CA |
Master Technician
Certificate 1988, Renewed 1992 |
National Institute of Automotive
Service Excellence, Herndon, Va. |
MMaster Automobile Technician
Master Body/Paint Technician
Certified Collision Damage Appraiser
Certificates: 1987,1992,1997,2004,2005 |
Automotive Training Corporation
of America, Carson, CA |
Volkswagen Apprentice Training
1978 |
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Long Beach City College
Long Beach, CA
|
Basic Engine and Transmission
Repair - 1977
|
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Professional Experience
|
Independent Automobile Inspector
Phoenix, AZ |
Inspector, Appraiser, Adjuster,
Legal Expert
1995 - Present |
Burgess Honda Dealership
Daly City,Ca |
Master Technician / Quality
Control Inspections
1994-1995 |
Biddulph Honda - VW Dealership
Glendale, AZ |
Master Technician
1992 - 1994 |
Scottsdale Porsche/Audi Dealership
Scottsdale, AZ |
Master Technician
1991 - 1992 |
Aviation Safety Systems
Tempe, AZ |
Service Manager
1989 - 1991 |
Timmons VW Dealership
Long Beach, CA |
Master Technician, Shop Foreman
1984 - 1989 |
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H.B. German Car
Huntington Beach, CA
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Service Technician / Shop
Foreman / Service Advisor
1977 - 1984
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References and Certificates Available Upon Request
Expert Witness Experience
|
Drake v. General Motors / Grimes
Motors
Lamb & Carey Law Offices
Plaintiff Expert Witness
|
Montana 1st
Judicial District Court
Helena, MT
2005 – 2006 |
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Keeme v. Farmers Ins.
Co. of Arizona
Broening, Oberg, Woods, & Wilson
Defendant Expert Witness
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Arizona
Superior Court
Phoenix, AZ
2005
– 2006 |
Arrieta v. Gateway Chevrolet, Inc.
Udall & Smith, P.L.C.
Defendant Expert Witness
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Arizona Superior
Court
Phoenix, AZ
2005 - 2006 |
Ivchenko v. DaimlerChrysler /
Mercedes Benz USA
M. Paul Fischer Law Firm
Plaintiff Expert Witness |
Arizona Superior
Court
Phoenix, AZ
2004 - 2005 |
Melvard v. Leon
Paul J. Sacco Law Offices
Plaintiff Expert Appraiser |
Arizona Superior
Court
Phoenix, AZ
2004 - 2005 |
Howes vs Greulichs Automotive
Stannard Law Offices
Plaintiff Expert Witness |
Arizona Superior
Court
Phoenix, Az
2003 - 2004 |
Cole vs Cooper Tire
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness |
Arizona Superior
Court
Phoenix, Az
2003 |
Cree vs Volkswagon of America
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness |
United States
District Court
Phoenix, Az
2002 - 2003 |
Shea vs Volkswagon of America
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness |
United States
District Court
Phoenix, Az
2002 - 2003 |
Hawks vs Volkswagon of America
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness |
United States
District Court
Phoenix, Az
2002 - 2003 |
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Dominguez vs Central Exxon
Integrated Warranty Services
Defendent Expert Witness
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Municipal Court
Fremont, Ca
1995 - 1996
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References
|
Gerald J. Strick
Treon, Strick, Lucia, & Aguirre |
2700 N. Central
Ave, Suite 1400
Phoenix, Az 85004
602-285-4463 |
Lance Entrekin
Civil Trial Practice |
One E. Camelback
Rd, Suite 550
Phoenix, Az 85012
602-954-1123 |
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Frederick F. Stannard
Attorney At Law
|
9898 E. Larkspur Drive
Scottsdale, Az 85260
480-614-9944
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Kevin J. Chapman
Roberts, Rowley, Chapman, Ltd. |
63 East Main St.
Suite 501
Mesa, AZ 85201
480-833-1113 |
Paul J. Sacco
Attorney At Law |
4041 S. McClintock Dr. Suite
307
Tempe, AZ 85282
480-777-0600 |
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M. Paul Fischer
Attorney At Law
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40 N. Center St. Suite 100
Mesa, AZ 85211
480-461-4650 |
James P. Carey
Attorney At Law
|
2601 Broadway
Helena, MT 59601
406-457-1100 |
Biography
Mark
J. Allen is
the founder of the Auto Detectives
(www.auto-detectives.com). He has over thirty years of experience in
the
automotive industry and holds Master
certificates in four specialties. He is considered to be one of the
leading experts in the
United States on used
vehicle buyer’s inspections! Mr. Allen is an A.S.E.
Master Certified Technician in automobiles and body &
paint. He
is also an A.S.E. Certified Collision
Damage
Appraiser. He is certified by the International
Auto Appraisers Association in Vehicle Appraising. He is a
factory
trained Master Technician for Honda
and Volkswagen. Mark
has extensive
experience working with Ford,
Porsche, Audi,
Toyota, Nissan, Lexus, Infiniti, Acura,
Isuzu, General Motors,
and Chrysler.
He is also a trained automobile inspector
with experience in mechanical breakdown claims, body & paint,
condition
reports, lease returns, pre-purchase, fire & theft, cash & diminished value appraisals, and
Better Business
Bureau arbitrations. He is
experienced in inspecting and appraising recreational vehicles and
watercraft.
He is a former inspector for Ford,
Nissan,
Infiniti, Toyota, Lexus, and General
Motors. His credentials have earned him acceptance as an
approved mechanical expert
witness in legal cases
and he is experienced in
digital photography and court depositions. Mark has added valuable
management
and business development experience with the implementation of the
national
inspection business where he supervised
over
300 inspectors nationwide.
The Auto
Detectives (www.auto-detectives.com), an Automobile and R/V
inspection company, was created in 1996 to protect used car buyers in
the
United States. They were a mobile
service
and would send one of their A.S.E.
Certified
Master Inspectors out to a remote location to perform a
201-point
inspection. Their inspection included checking inside to make sure all
the
equipment was operational. They made a determination if the mileage was
correct
and matched the condition of the vehicle during their odometer rollback
check.
The vehicle was then checked for evidence of flood damage. They checked
the
exterior for evidence of collision damage repairs or prior repaint.
They also checked the undercarriage for
rust,
frame damage or external fluid leaks. All the mechanical components
were
checked and the vehicle was taken for an extensive test drive. They
would perform
the inspection at any remote location, making it a very convenient and affordable service available by
appointment 7 days a week for
only $149.95 - $189.95
(Pre-Buyers
Inspection).
The pre-purchase buyers
inspection could also be used as a Sellers
or Pre-Certification Inspection.
For an extra charge this inspection included digital photographs and a
digital
written report that could be posted to any website. All inspections
were backed
with a written report. This report was available to consumers by phone,
fax,
email, snail mail, or on the website. Mark was on the lookout for used
car lots
who would consider selling Auto
Detectives
Certified Used Vehicles when he decided to downsize the
company and
focus on the Phoenix market exclusively. Now he offers his own personal
services to consumers in Arizona.
The media took an interest in the
consumer
protection services offered by the Auto
Detectives (www.auto-detectives.com)
in the
late 1990’s. Prime time television news stories have run in the Phoenix
market
on Fox Channel 10 and
local Channel 3 News.
The company was again seen
in prime time on CBS Channel 5 News
and Ch. 3 "On Your Side"
with Rich Skidmore. An ongoing public relations campaign inspired
numerous
print articles including the Scottsdale "Tribune", the Business
Journal, and Today's Arizona Woman Magazine.
In the March, 2001 issue of Automobile Magazine, a national
publication, there was an article about consumer
protection and pre-purchase inspections. Featured in that
article
were excerpts from an interview with Mark Allen, the founder of the Auto Detectives.
Mark Allen was also the host of a local
Talk Radio program on KFNX 1100 devoted to automotive related issues, consumer protection, and Motor
Sports.
Listeners heard hot topics concerning Nascar, Indy Cars, and Formula 1.
There
was also a segment devoted to "What's Happening" around the valley
regarding Racing Events, Auto Shows, and Car Clubs. Even motorcycle
riders
could tune in for news and motorcycle related issues and events in a
special
weekly motorcycle segment. The hot radio show, "Weekly Wheels", was so
successful that
they were asked to move it to a larger station, KCTK AM 960, which was
one of
the most popular stations in the valley – and was on Sundays from 4 to
6 pm.
Mark Allen, the former host of "Weekly Wheels", offers his
services to
organizations and charities as emcee and host of events. He emceed the
Annual
Celebrity Waiters Dinner to benefit the Leukemia
and Lymphoma Society at the Scottsdale Doubletree Resort in
June
2001. Mark has also enjoyed a close association with prominent
charities such
as the Make A Wish Foundation,
Best Buddies of Arizona, and Cowboys for Kids. And by the way, Mark is
available to host or emcee an event Free
of
Charge!!
He emceed the launch of the Gauthier Classic Car Event on
Saturday, Oct.20th,
2001 in downtown Scottsdale on Marshall Way and again in 2002 and 2003.
This
event included 35 rare classic
sports and racecars, some worth over $1 million, and was sponsored by
Jaguar. January of 2002 brought a live radio broadcast and booth
at the
largest classic car event in the world, Barrett-Jackson
Classic Car Auctions, at West World in Scottsdale.
Appearances at
the NASCAR Winston Cup
Race and
the Indy Car Series at
Phoenix
International Raceway and the Toyota
Grand
Prix of Long Beach capped the 18-month run of “Weekly
Wheels Radio”.
Until recently Mark
wrote a weekly column in the Scottsdale
Tribune called “The
Used Car
Detective.” It was seen in the “Motor Market” section every
Friday.
He left both the Tribune
and
Weekly Wheels Radio to focus his energies on an online technical
discussion
board in the Auto Section of the Cox Communications website, AccessArizona.Com, called “Mark The Mechanic”. This
led him to
another writing assignment with the Phoenix
New Times. The “Wheel
Talk”
column provided answers and advice to consumers concerning anything
automotive
related. His smiling face could be seen in the “Auto Buzz” section.
Questions
could be sent to him online at www.phoenixnewtimes.com, through the
link in
“Auto Buzz”.
The huge response from consumers
regarding both the “Wheel Talk”
column and the online discussion board prompted his last endeavor, the
“Wheel
Talk Multi-Media Consumer Car Forum”. Teaming the Internet and Print
Media with
a new radio show, “Wheel Talk”
which was on Sundays from 4 to 5 pm on NBC
Talk 1190, gave the public access to auto information in whatever
format they
chose! And he conducted a talent search to bring together forty of the
best
Master Technicians in the Greater Phoenix Area to form The Auto Detectives Team of
Experts. The team
was composed of highly trained and experienced Master Techs
representing
virtually every car line! This specialization enabled “Wheel Talk” to provide the most
comprehensive FREE
automotive
information available ANYWHERE! Mark has since retired from public life
to
focus on his family and his local expert witness / appraisal business.
Mission Statement
We
are
dedicated to offering independent, unbiased, automotive information the
consumer can trust. We
will strive
to maintain our honesty
and integrity in all
our business associations
and always use cutting edge technology to distance ourselves from our
competitors. The Auto Detectives
stand for consumer protection and advocate full disclosure in all
automotive
industry transactions. As we are not involved in automobile sales or
service,
we can truly provide affordable peace
of mind with no hidden agendas. We will uphold the public trust as our most valuable
asset.
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