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Curriculum Vitae
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AUTOMOBILE LOCATING SERVICE
 
Now Serving The Entire Phoenix Area!  
602-688-7042

Print Curriculum Vitae


Curriculum Vitae

Mark Allen
AutoDetectives@Yahoo.com 
 
602-688-7042

Summary of Qualifications
• Over thirty five years experience in all areas of automotive repair & inspection
• A.S.E. Certified Master Automobile Technician
• A.S.E. Certified Master Collision Damage and Paint Refinish Technician
• A.S.E. Certified Collision Damage Appraiser
• I.A.A.A. Certified Vehicle Appraiser
• Factory Certified Master Honda and Volkswagen Technician
• Factory Trained in Porsche, Audi, Isuzu, Toyota, Nissan, and Ford
• Ford Master Certified Service Advisor / Manager
• Toyota / Scion Certified Service Manager
• Experienced Firestone General Manager
• Experienced Shop Manager, Service Advisor and Shop Foreman
• Experienced Retail Sales – Advertising – Marketing – Sponsorships
• Experienced Radio Talk Show Host – Producer – Writer – Director
• Experienced Author – Scottsdale Tribune – New Times – Various Articles
• Experienced in many Computer Applications – Software – Hardware – Networks - Internet
• Experienced Inspector / Adjuster / Appraiser:
          • Mechanical Breakdown, Cause of Failure Determination
          • Body and Paint, Lease Returns, Used Cars Buyers Inspections
          • Vehicle Condition Reports, Better Business Bureau Arbitration
          • Experienced Legal Expert Witness, Cash / Diminished Value Appraisals
          • Ford ESP Claims Inspector
          • General Motors GMPP Claims Inspector
          • Nissan / Infiniti Warranty Paint Claims Inspector
          • Toyota / Lexus Certified Used Vehicle Inspector

Education

Bridgestone - Firestone
Retail Operations
San Bernadino, CA
Chicago, IL
Business Development Workshop
J.E.T. Training
2007 - 2011
Toyota Motor Sales Corp.
Phoenix, AZ
Assistant Service Manager Training
Certification
2006
Ford Motor Company
Phoenix, AZ
Carlsbad, NM
Master Service Advisor / Manager
Certification
2005 - 2013
International Automotive
Appraisers Association
Montvale, NJ
Vehicle Appraisal Certification
Certificate

2005
International Automotive
Appraisers Association
Scottsdale, AZ
Auto Appraisal Industry Conference
Russo & Steele Auction Seminar

2005
Nissan Motor Corp.
Costa Mesa, CA.
Pleasanton, CA
Factory Mechanical & Paint
Inspection Training

1996 - 1997
Toyota Motor Sales Corp.
San Ramon, CA.
Factory Certified Used Car
Inspection Training
- 1996
American Honda Motor Co., Inc.
Aurora, CO; Los Angeles, CA
French Camp, CA
Factory Service Training Master
Technician

1992 - 1995
Porsche Cars North America, Inc.
Reno, NV
Factory Service Training
1991
Volkswagen United States, Inc.
Culver City, CA
Master Technician
Certificate
1988
National Institute of Automotive
Service Excellence, Herndon, Va.
Master Automobile Technician
Master Body/Paint Technician
Certified Collision Damage Appraiser
Certificates: 1987 - Present
Automotive Training Corporation
of America, Carson, CA
Volkswagen Apprentice Training
1978

Long Beach City College
Long Beach, CA

Basic Engine and Transmission
Repair
- 1977

Professional Experience

Automotive Technical Consultant - Legal Expert
Scottsdale, AZ
Inspector, Appraiser, Adjuster, Legal Expert, Consultant
1995 - Present
Carlsbad Ford
Carlsbad, NM
Service Manager/Advisor
2013
Bridgestone-Firestone-Goodyear
San Francisco, CA
Scottsdale, AZ
General Manager
2007 - 2012
Larry Miller Toyota / Scion
Phoenix, AZ
Assistant Service Manager
2006 - 2007
Dan Grubb Ford
Phoenix, AZ
Master Service Advisor
2005 - 2006
Burgess Honda Dealership
Daly City,Ca
Master Technician / Quality
Control Inspections

1994-1995
Biddulph Honda - VW Dealership
Glendale, AZ
Master Technician
1992 - 1994
Scottsdale Porsche/Audi Dealership
Scottsdale, AZ
Master Technician
1991 - 1992
Aviation Safety Systems
Tempe, AZ
Service Manager
1989 - 1991
Timmons VW Dealership
Long Beach, CA
Master Technician, Shop Foreman
1984 - 1989

H.B. German Car
Huntington Beach, CA

Service Technician / Shop
Foreman / Service Advisor

1977 - 1984

References and Certificates Available Upon Request



Expert Witness Experience

Hatcher v. Dart Automotive Inc
Conway, SC
Plaintiff Expert Witness
South Carolina 15th Judicial Circuit
Conway, SC
2013
Sacks v. KOW
Rawle & Henderson
Defendant Expert Witness
Pennsylvania Superior Court
Philadelphia, PA
2102-2013
Williams v. Cooper Tire / Big O Tires
G&P / Schick Law Offices
Defendant Expert Witness
California Superior Court
San Diego, CA
2012
Meyer v. Tiffin Motor Homes
Clifford & Raihala Law Firm
Plaintiff Expert Witness
Wisconsin Superior Court
Madison, WI
2011 - 2012
Walsh v. Total Transit
Palumbo & Wolfe
Plaintiff Expert Witness
Arizona Superior Court
Phoenix, AZ
2011 - 2012
Fine v. Toyota Motor Sales, Inc.
Northern Justice project
Plaintiff Expert Witness
Alaska Superior Court
Anchorage, AK

2007 – 2008
Wolfe v. Autocore
Moulton Law Firm
Plaintiff Expert Witness
Arizona Superior Court
Phoenix, AZ

2007 – 2008
Drake v. General Motors / Grimes Motors
Lamb & Carey Law Offices
Plaintiff Expert Witness
Montana 1st Judicial District Court
Helena, MT

2005 – 2006

Keeme v. Farmers Ins. Co. of Arizona
Broening, Oberg, Woods, & Wilson
Defendant Expert Witness 

Arizona Superior Court
Phoenix, AZ

2005 – 2006
Arrieta v. Gateway Chevrolet, Inc.
Udall & Smith, P.L.C.
Defendant Expert Witness
Arizona Superior Court
Phoenix, AZ

2005 - 2006
Ivchenko v. DaimlerChrysler / Mercedes Benz USA
M. Paul Fischer Law Firm
Plaintiff Expert Witness
Arizona Superior Court
Phoenix, AZ

2004 - 2005
Melvard v. Leon
Paul J. Sacco Law Offices
Plaintiff Expert Appraiser
Arizona Superior Court
Phoenix, AZ

2004 - 2005
Howes vs Greulichs Automotive
Stannard Law Offices
Plaintiff Expert Witness
Arizona Superior Court
Phoenix, Az

2003 - 2004
Cole vs Cooper Tire
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness
Arizona Superior Court
Phoenix, Az

2003
Cree vs Volkswagon of America
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness
United States District Court
Phoenix, Az

2002 - 2003
Shea vs Volkswagon of America
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness
United States District Court
Phoenix, Az

2002 - 2003
Hawks vs Volkswagon of America
Treon, Strick, Lucia, & Aguirre
Plaintiff Expert Witness
United States District Court
Phoenix, Az

2002 - 2003

Dominguez vs Central Exxon
Integrated Warranty Services
Defendent Expert Witness

Municipal Court
Fremont, Ca

1995 - 1996

References

Lindsay Liebman
Rawle & Henderson
1339 Chestnut Street
Philadelphia, PA 19907

215-575-4200

Terrence Polich                                                                           

Clifford & Raihala                                                                                

                                                                                                                               

44 E. Mifflin St, Ste 800
Madison, WI  53703
608-257-7900

Scott Palumbo                                                                                   Palumbo & Wolfe                                                                                  

                                                                                                                               

2800 N. Central Ave, Ste 1400
Phoenix
, AZ  85004

602-265-5777
Goriune Dudukgian
Northern Justice Project
645 G. St., Suite 100, Box 835
Anchorage, AK 99501
907-351-5096
James P. Carey
Attorney At Law

2601 Broadway
Helena, MT 59601

406-457-1100

Kevin J. Chapman
Roberts, Rowley, Chapman, Ltd.
63 East Main St. Suite 501
Mesa, AZ 85201

480-833-1113
Paul J. Sacco
Attorney At Law
4041 S. McClintock Dr. Suite 307
Tempe, AZ 85282

480-777-0600

M. Paul Fischer
Attorney At Law

40 N. Center St. Suite 100
Mesa, AZ 85211

480-461-4650

Lance Entrekin
Civil Trial Practice
One E. Camelback Rd, Suite 550
Phoenix, Az 85012
602-954-1123
Gerald J. Strick
Treon, Strick, Lucia, & Aguirre
2700 N. Central Ave, Suite 1400
Phoenix, Az 85004
602-285-4463

Biography

     Mark J. Allen is the founder of the Auto Detectives (www.auto-detectives.com). He has over thirty five years of experience in the automotive industry and holds Master certificates in five specialties. He is considered to be one of the leading experts in the United States on used vehicle buyer’s inspections! Mr. Allen is an A.S.E. Master Certified Technician in automobiles and body & paint. He is also an A.S.E. Certified Collision Damage Appraiser. He is certified by the International Auto Appraisers Association in Vehicle Appraising. He is a factory trained Master Technician for Honda and Volkswagen. Mark has extensive experience working with Ford, Porsche, Audi, Toyota, Nissan, Lexus, Infiniti, Acura, Isuzu, General Motors, and Chrysler. He is also a certified Master Ford Service Advisor/Manager and has certifications with Toyota / Scion in service management.
     Mr. Allen is a trained automobile inspector with experience in mechanical breakdown claims, body & paint, condition reports, lease returns, pre-purchase, fire & theft, cash & diminished value appraisals, and Better Business Bureau arbitrations. He is experienced in inspecting and appraising recreational vehicles and watercraft. He is a former inspector for Ford, Nissan, Infiniti, Toyota, Lexus, and General Motors. His credentials have earned him acceptance as an approved mechanical expert witness in legal cases and he is experienced in digital photography and court depositions. Mark has added valuable management and business development experience with the implementation of the national inspection business where he supervised over 300 inspectors nationwide.
His management experience also includes multiple years as a General Manager for Bridgestone -Firestone and the Goodyear Tire & Rubber Co. He has consulted and worked with numerous independent repair centers including Cottman Transmissions.
     The Auto Detectives (www.auto-detectives.com), an Automobile and R/V inspection company, was created in 1996 to protect used car buyers in the United States. They were a mobile service and would send one of their A.S.E. Certified Master Inspectors out to a remote location to perform a 201-point inspection. Their inspection included checking inside to make sure all the equipment was operational. They made a determination if the mileage was correct and matched the condition of the vehicle during their odometer rollback check. The vehicle was then checked for evidence of flood damage. They checked the exterior for evidence of collision damage repairs or prior repaint.
     They also checked the undercarriage for rust, frame damage or external fluid leaks. All the mechanical components were checked and the vehicle was taken for an extensive test drive. They would perform the inspection at any remote location, making it a very convenient and affordable service available by appointment 7 days a week for only $169.95 - $199.95 (Pre-Buyers Inspection).
     The pre-purchase buyers inspection could also be used as a Sellers or Pre-Certification Inspection. For an extra charge this inspection included digital photographs and a digital written report that could be posted to any website. All inspections were backed with a written report. This report was available to consumers by phone, fax, email, snail mail, or on the website. Mark was on the lookout for used car lots who would consider selling Auto Detectives Certified Used Vehicles when he decided to downsize the company and focus on the Phoenix market exclusively. Now he offers his own personal services to consumers in Arizona.
     The media took an interest in the consumer protection services offered by the Auto Detectives (www.auto-detectives.com) in the late 1990’s. Prime time television news stories have run in the Phoenix market on Fox Channel 10 and local Channel 3 News. The company was again seen in prime time on CBS Channel 5 News and Ch. 3 "On Your Side" with Rich Skidmore. An ongoing public relations campaign inspired numerous print articles including the Scottsdale "Tribune", the Business Journal, and Today's Arizona Woman Magazine.
     In the March, 2001 issue of Automobile Magazine, a national publication, there was an article about consumer protection and pre-purchase inspections. Featured in that article were excerpts from an interview with Mark Allen, the founder of the Auto Detectives.
     Mark Allen was also the host of a local Talk Radio program on KFNX 1100 devoted to automotive related issues, consumer protection, and Motor Sports. Listeners heard hot topics concerning Nascar, Indy Cars, and Formula 1. There was also a segment devoted to "What's Happening" around the valley regarding Racing Events, Auto Shows, and Car Clubs. Even motorcycle riders could tune in for news and motorcycle related issues and events in a special weekly motorcycle segment.  The hot radio show, "Weekly Wheels", was so successful that they were asked to move it to a larger station, KCTK AM 960, which was one of the most popular stations in the valley – and was on Sundays from 4 to 6 pm.  
     Mark Allen, the former host of "Weekly Wheels", offers his services to organizations and charities as emcee and host of events. He emceed the Annual Celebrity Waiters Dinner to benefit the Leukemia and Lymphoma Society at the Scottsdale Doubletree Resort in June 2001. Mark has also enjoyed a close association with prominent charities such as the Make A Wish Foundation, Best Buddies of Arizona, and Cowboys for Kids. And by the way, Mark is available to host or emcee an event Free of Charge!!
     He emceed the launch of the Gauthier Classic Car Event on Saturday, Oct.20th, 2001 in downtown Scottsdale on Marshall Way and again in 2002 and 2003. This event included 35 rare classic sports and racecars, some worth over $1 million, and was sponsored by Jaguar.  January of 2002 brought a live radio broadcast and booth at the largest classic car event in the world, Barrett-Jackson Classic Car Auctions, at West World in Scottsdale. Appearances at the NASCAR Winston Cup Race and the Indy Car Series at Phoenix International Raceway and the Toyota Grand Prix of Long Beach capped the 18-month run of “Weekly Wheels Radio”.  
     Until recently Mark wrote a weekly column in the Scottsdale Tribune called “The Used Car Detective.” It was seen in the “Motor Market” section every Friday. He left both the Tribune and Weekly Wheels Radio to focus his energies on an online technical discussion board in the Auto Section of the Cox Communications website, AccessArizona.Com, called “Mark The Mechanic”.  This led him to another writing assignment with the Phoenix New Times. The “Wheel Talk” column provided answers and advice to consumers concerning anything automotive related. His smiling face could be seen in the “Auto Buzz” section. Questions could be sent to him online at www.phoenixnewtimes.com, through the link in “Auto Buzz”.  
     The huge response from consumers regarding both the “Wheel Talk” column and the online discussion board prompted his last endeavor, the “Wheel Talk Multi-Media Consumer Car Forum”. Teaming the Internet and Print Media with a new radio show, “Wheel Talk” which was on Sundays from 4 to 5 pm on NBC Talk 1190, gave the public access to auto information in whatever format they chose! And he conducted a talent search to bring together forty of the best Master Technicians in the Greater Phoenix Area to form The Auto Detectives Team of Experts. The team was composed of highly trained and experienced Master Techs representing virtually every car line! This specialization enabled “Wheel Talk” to provide the most comprehensive FREE automotive information available ANYWHERE! Mark has since retired from public life to focus his local expert witness / inspection / appraisal business.


 Mission Statement

     We are dedicated to offering independent, unbiased, automotive information the consumer can trust. We will strive to maintain our honesty and integrity in all our business associations and always use cutting edge technology to distance ourselves from our competitors. The Auto Detectives stand for consumer protection and advocate full disclosure in all automotive industry transactions. As we are not involved in automobile sales or service, we can truly provide affordable peace of mind with no hidden agendas. We will uphold the public trust as our most valuable asset.



    "Information You Can Trust"
  Mark
                                        Allen Photo
  Since 1995

Letter From The Founder - Mark Allen




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Now Serving The Entire Phoenix Area!  
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Covered Arizona Cities Include: Ahwatukee, Apache Junction, Avondale, Black Canyon City, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Flagstaff, Fort McDowell, Fountain Hills, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Prescott, Queen Creek, Scottsdale, Sedona, Surprise, Tempe, Tolleson, and Tucson.