Letter From The Founder
Let me introduce myself, my name is Mark Allen, and after more than 30
years in the auto industry I am saddened by the fact
that our business still gets more consumer complaints
than any other! Automobile sales, repair, and service
lead the nation every year with problems, and customer service
complaints are on the rise! It is with this in mind that I created
the Auto Detectives more than eleven years ago! The Auto
Detectives has always stood
for honesty and integrity, and its primary
goal has been to PROTECT consumers from getting RIPPED OFF by the “bad
apples” in the car business! But I’m here to tell you that
there
are plenty of “good apples”
in
this industry also! The links, information, and companies listed on
this
website are the product of exhaustive research and experience.
We have two goals; one is to help out consumers who are looking
for ANSWERS! If it’s not here, just
e-mail us and we will try to find the information for you. The other is
to
refer you to companies that have shown the ability and desire
to treat consumers FAIRLY and HONESTLY! But with greed
running rampant in our society today, every industry needs some checks
and
balances! So let us know about the “apples” out there,
bad
and good! We will try to help you any way we can. The Auto
Detectives is here for you, the consumer, so HELP US… HELP
YOU!
Mission Statement
We are dedicated to offering independent, unbiased, automotive
information the consumer can trust. We will strive to maintain
our honesty and integrity in all our business
associations and always use cutting edge technology to distance
ourselves from our competitors. The Auto Detectives® stand
for consumer protection and advocate full disclosure in all automotive
industry transactions. As we are not involved in automobile sales or
service, we can truly provide affordable peace of mind with no
hidden agendas. We will uphold the public trust as our most
valuable asset.
"Information You
Can Trust"
Since 1995
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